This procedure is used to define the number series that will be used when creating and posting an item recall.
Choose the Search icon, enter quality setup, and choose the related link. The Quality Setup window opens.
Go to the Numbering FastTab.
Select a value for the Item Recall Nos. field (for example, RECALL).
Select a value for the Posted Item Recall Nos. field.
Close the window.
You can see where a recalled item was used, including how and when it was received, produced, transferred, sold, consumed or returned.
These features are useful in quality control when you need to find out which customers received products with a particular lot number or when you need to find out which lot a defective component came from.
Choose the Search icon, enter item recall and then choose Item Recalls.
On the Home tab, choose New. The Item Recall window opens.
If a number series has not been defined for item recalls, enter a number in the No. field.
Enter a description in the Description field.
Select the item you want to recall in the Item No. Filter field.
Enter additional information in the remaining Filter fields to narrow the list of items that are returned.
If you want to create a segment when the item recall is posted, select the Process Segment check box.
Select a value for the Recall Method field. Your options in this field are as follows:
Origin -> Usage: Looks at the first item, and sees where it went. For example, the recall lines could show a purchased item, and then where the item was used and then where it was sold.
Usage -> Origin: Looks at the last item, and where it came from. For example, the recall lines could show a sold item, the items that it was used in, and where it was purchased from.
On the Home tab, in the Process group, choose Recall. The items matching the filter values are returned.
The Lines FastTab shows the customers who purchased the recalled item, and which locations have items that contain the recalled item.
To view details about the item recall, choose the Item Recall Details action on the Navigate tab.
Note: If additional transaction history under an item recall line has already been recalled by another line above it, then the Duplicate check box is selected.
On the Item Recall window, on the Home tab, in the Process group, choose Release. The Status field is changed to Released.
The item recall can no longer be modified unless it is reopened.
Once the recall has been performed, you can post the recall to indicate that it is completed.
If desired, change the date in the Posting Date field.
On the Home tab, in the Process group, choose Post. In order to post a recall, the recall must have at least one line.
Posted item recalls can be viewed from the Posted Item Recalls window.
If the Process Segment check box was selected, then the generated segment can be accessed from the Segments window.
You can print a report that shows the contact information for the customers affected by the recall, and the locations of the recalled items that are still in inventory.
When printing the customer contact information, if a shipping address exists for the customer, then that is the information printed on the report.
Choose the Search icon, enter item recall and then choose Item Recalls.
Open the record that you want to create the report for. The Item Recall window opens.
On the Report tab, choose Item Recall. The Item Recall Report window opens.
Select a value for the Show Recalls field.
All: Shows the customer recalls and the on-hand inventory recalls.
Customer: Shows the customer recalls.
Location: Shows the on-hand inventory recalls.
Click Send to.
Choose the file type, and click OK.
Choose to save or open the file.
You can print a report that shows the contact information for the customers affected by the recall, and the locations of the recalled items that are still in inventory. When printing the customer contact information, if a shipping address exists for the customer, then that is the information printed on the report.
Choose the Search icon, enter posted item recall and then choose Posted Item Recalls.
Open the record that you want to create the report for. The Posted Item Recall window opens.
On the Report tab, choose Item Recall. The Posted Item Recall Report window opens.
Select a value for the Show Recalls field.
All: Shows the customer recalls and the on-hand inventory recalls.
Customer: Shows the customer recalls.
Location: Shows the on-hand inventory recalls.
Click Send to.
Choose the file type, and click OK.
Choose to save or open the file.
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JustFood 2018 (11.00.00.00) | February 2018